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FAQ: 1. Are all your products available in stock?; 2. I forgot my password. What do I do?; 3. How to make a payment?; 4. How to apply my credit left on xyzbeads for my new order?; 5. How to make a payment for my order via credit card?; 6. What is your discount policy?; 7. How can I know the status of my order?; 8. Can I make any changes to my order And how?; 9. How do you deal with those temporarily unavailable items after I place an order?; 10. How long does it take to ship my goods from China to my country?; 11. Can we pay the shipping in the destination?; 12. How do I save on shipping?; 13. Do you ship to PO Box?; 14. Do you offer FREE Shipping?; 15. Can I purchase the goods in mixed colors or sizes?; 16. Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?; 17. What if the goods arrive damaged?; 18. Why I can't get your email responses?; 19. How to use Coupon?; 20. What's your return policy?; 21. Metal FAQ

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